Update on $2200 stolen phone & phone bill via AT&T
Sooooooooo, guys, just got off the phone with AT&T - guess what??? They took all of the international call charges off my bill - I am doing a happy happy dance. For those who don’t know the story, a few weeks ago we lost our phone but we thought it was lost somewhere in our home or cars. So I didn’t report it for two weeks. Well, some idiot had it, probably pulled out the sim card and made $2200.00 worth of calls to Guatamala. If you look at the pictures of me and my family, do you think we have family in Guatamala? Anyhow, it’s been a stressful week for me as I have to deal with this issue and other money related issues.
AT&T not only responded in the 3 days they advised they also took care of another billing issue I had with them. I can tell you this much - I love the new AT&T service. Even though I had issues here and there, their Customer Service people provides - Customer Service. In this day and age when you get crappy CS at retail stores, restaurants and just about everywhere, this is the first time I’ve gotten back the credit I want and deserved.
However, lesson learned - freakin’ call the cell company as soon as you think you lost your phone.
I feel great and nothing can ruin this happy moment.
Wow. Who ever did that did some a SERIOUS amount of talking. Glad its resolved!
WOw! Happy for you. Thank God its over.
That’s great girl!
Alright! Happy ending!
Wow, that is awesome news!!! See it is the sweet woman coupled with shrewd businesswoman that did that!!! Ha, ha… Well good for you as the economy is tight enough right now. I am glad it worked out for your like it did!
Thank you guys for your support! You guys always always make my day. I don’t know where I would be without my BS buddies.
Congrats!
That is great! I know I use to have Sprint and they stink! I dropped them and went to AT&T and their customer service is so awesome! Glad to see another happy AT&T customer!
So happy it turned out good for you guys! :o)
wow, that is awesome !!!
glade you didn’t have to pay!!!